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When Growth Can Kill:
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It was a grand idea except for several things. The construction, furbishing and stock of course went over budget and ate away both the funds and the cash flow putting the company into a critical position. Nobody had analyzed the way the market or technology was heading. Basically the experience of the past was used to project forward, and growth was assumed. This was a time when personal computers, scanners and printers were beginning to displace photo processing. Video cameras were beginning to replace conventional movie cameras. And digital cameras were beginning to displace the photofinishing market. In effect almost everything that company had purchased in stock was being displaced and was losing value sitting on the shelves. The whole chain went into receivership. Could the failure have been avoided? Of course. It meant taking a very hard look at where they were, where the market might be going and what the consequences of tying up so much of their resources might be. It meant that the enthusiasm had to be balanced with reality checking, and not to allow very basic financial and economic lines to be crossed just because it felt like it was a good idea at the time. Often mistakes are made because companies move forward into the future from their pasts rather than taking a harder look at the present. It can happen if there is too much reliance on the ways things have always been done, and it definitely can happen if middle and upper management isolates itself from the rest of the company. These are symptoms that the company has become less vital and is less willing to learn and to listen. These are symptoms that growth is not occurring from where it should be, from within, but instead is being replaced from the outside. When this happens, the projection of growth is suspect because the perceived expansion is very artificial; it comes from the wrong places and that kind of growth can have disastrous consequences.
Originally Published 2010
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